Great Experience W/ J.r.'s Rotary Performance Shop
#1
Just thought I would leave some feedback for J.R.'s Rotary Performance Shop AKA Judge Ito.
I was one of the people that placed an order for his porting template. Although I wasn't able to get my name on the 1st batch of templates, I was able to get on the 2nd batch of templates. I called the shop to place my order.
While talking to Judge Ito, I asked him a question or two, based on my goals w/ my car. I also stated to him, that at the present moment, I wanted to keep my costs down. With this in mind, he gave me advice on an area or two, on areas where the stock component would be sufficient (stock ecu is fine for my needs).
I appreciated the fact that he took the time out of his busy schedule to give me a few pointers. He didn't have to, but he did. We spoke for about 15 minutes.
I knew that since he was waiting to receive the 2nd batch from the machine shop, it would take a while before he would receive them, let alone ship them out to his customers.
Some time elapsed, and I called the shop to confirm some sort of arrival time for the template. Judge Ito called me back and told me that he had just received them, and to expect them in a couple of days.
Judge Ito called me again to let me know that my package was shipped that day!
I'm completely satisfied w/ the product AND I'm completely happy w/ the high level of customer service that I have received.
Here is his contact info:
J.R.'s Rotary Performance Shop
973-904-1613
Judge Ito....thank you.
I was one of the people that placed an order for his porting template. Although I wasn't able to get my name on the 1st batch of templates, I was able to get on the 2nd batch of templates. I called the shop to place my order.
While talking to Judge Ito, I asked him a question or two, based on my goals w/ my car. I also stated to him, that at the present moment, I wanted to keep my costs down. With this in mind, he gave me advice on an area or two, on areas where the stock component would be sufficient (stock ecu is fine for my needs).
I appreciated the fact that he took the time out of his busy schedule to give me a few pointers. He didn't have to, but he did. We spoke for about 15 minutes.
I knew that since he was waiting to receive the 2nd batch from the machine shop, it would take a while before he would receive them, let alone ship them out to his customers.
Some time elapsed, and I called the shop to confirm some sort of arrival time for the template. Judge Ito called me back and told me that he had just received them, and to expect them in a couple of days.
Judge Ito called me again to let me know that my package was shipped that day!
I'm completely satisfied w/ the product AND I'm completely happy w/ the high level of customer service that I have received.
Here is his contact info:
J.R.'s Rotary Performance Shop
973-904-1613
Judge Ito....thank you.
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r2rx7
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01-06-2002 10:24 PM
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